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How to find the Direct X version installed on your PC (Windows).

First choose "Start" (bottom-left of your screen), then "Execute". Type dxdiag in the field and hit enter, a window containing several infos on your PC will open. The Direct X version is among those infos. Choose "Save all informations" at the bottom, and a dialog box will open to save them to a text file "DxDiag.txt".
You will be able to join this file with your technical assistance request.

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